Bespoke Ball Pool Set

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Delivery & Returns

Delivery and Returns

Many of our products are made to order, as such we aim to dispatch all within 72 hours from order day*. Once dispatched please allow 48 hours for delivery. Delivery costs are calculated on gross order weight.

*For all Qube sets please allow up to 10-12 weeks for manufacturing and delivery. For all interactive panels please allow up to 6 - 7 weeks.

Banding

Free

0 - 20kg

20.01 - 40kg

40.01 - 60kg

60.01 - 100kg

100kg +

Eng & Wales

£500+

£9.99

£14.99

£19.99

£29.99

Scotland

£14.99

£29.99

£44.99

£79.99

£199.99

NI

£34.99

£49.99

£89.99

£139.99

£299.99

International, British Isles and Territories

We ship all over the world, so please get in touch for international delivery rates before placing your order.

Returns

We operate a 30-days returns policy from delivery date for all off the shelf products. After the 30 day period we are unable accept a return, or offer you a full refund or exchange. To be eligible for a return, your item must be unused, in its original packaging and in the condition as received.

Made to order returns

All made-to-order products cannot be returned for any reason other than being faulty or damaged. For faulty or damaged products please contact us with the issue within 24 hours. We’ll cover the return shipping cost if the return is a result of our error.